The SSA agent is used to measure which of the following SLA metrics? (Choose all that apply.)

A.
jitter

B.
interface utilization

C.
packet loss

D.
response time

E.
client response

F.
router buffer allocation

Explanation:

The SAA allows you to measure and monitor the following:
SLA metrics such as round-trip response time and availability. Voice-over-IP (VoIP) metrics such as jitter, packet loss, and availability of synthetic VoIP traffic.
Web metrics and applications.
Quality of Service (QoS) and accuracy metrics such as IP packet precedence levels.
Reference:
http://www.cisco.com/en/US/products/sw/iosswrel/ps1830/products_feature_guide09186a0080087a78.html