Cisco Exam Questions

when the Cisco CRM Communications Connector application is enabled and running

Identify three types of data collected from the Telephony Applications Programming Interface Provider (TAPI) when the Cisco CRM Communications Connector application is enabled and running. (Choose three.)

A.
caller ID

B.
geographical location of the customer

C.
customer name

D.
call start message

E.
call end message

F.
customer account number