In the implement phase, the ongoing support hand-off meeting provides which of the
following benefits?

A.
establishes both an ongoing review process to ensure that issues are addressed
promptly and that the partner can assess and position service activities proactively and a
communications mechanism to help the partner maintain awareness of the customer’s
issues

B.
provides the customer with necessary reactive break-fix services required for daily
operation of the network, the availability of reactive break-fix services being a requirement
for customer acceptance of the implementation

C.
improves customer satisfaction by ensuring a productive operations environment of
systems and processes; and minimizes the time it takes tomigrate the customer into an
automated and processoriented environment, realizing productivity benefits from operations

resources