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Which call distribution algorithm will allow each service counter representative to provide the best customer

An auto parts retailer would like its six service counter representatives to be able to assist both
walk-up customers and telephone customers. Each store has six service counter representatives.
Which call distribution algorithm will allow each service counter representative to provide the best
customer service?

PrepAway - Latest Free Exam Questions & Answers

A.
Top Down

B.
Circular

C.
Longest Idle Time

D.
Broadcast


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