Where is the Cisco Unified Contact Center Enterprise VRUProgress variable configured and what is this variable used for?
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A.
The Cisco Unified Contact Center Enterprise VRUProgress variable is configured from the CRA Administration > SubSystems > ICM > VRU Script > VRU Variable. This variable is used to troubleshoot VRU errors.
B.
The Cisco Unified Contact Center Enterprise VRUProgress variable is configured from the CRA Administration > SubSystems > ICM > VRU Script > VRU Variable. This variable is used to track callers as they progress through a self-service application.
C.
The Cisco Unified Contact Center Enterprise VRUProgress is a predefined System variable assessed using the Set node in an ICM routing script to indicate the status of the call at different points in a self-service application.
D.
The Cisco Unified Contact Center Enterprise VRUProgress is a predefined System variable assessed using the Set node in an ICM routing script to indicate tracing levels in the IP IVR.