Joseph enabled FileVault 2. He then forgot the administrator password. How can you help Joseph?

Lucy, the Family Organizer, has turned off Family Sharing. Which group purchases do previous group members still have access to?

A user moves a file into a folder named “my stuff’ and sees this message:
‘You can put items into “my stuff,” but you won’t be able to see them. Do you want to continue? Other users with sufficient permissions will be able to use the items.”
Which of the following states has the user’s folder permissions for “my stuff” been set to?

Diane is using an app that was developed by her company for internal use. She is running the app on her MacBook Air (13-inch, Mid 2013). The app quits
unexpectedly but never displays any error messages. The other apps on her machine work without issue and she has reproduced the issue with the app on another
machine. She wants to help her development group isolate the issue. Which of the following troubleshooting tools or techniques would you advise that she use to
best isolate the issue?

Bradley has installed OS X on his Mac and would like to set up a Firmware Password. Where can he find the Firmware Password Utility?

Randall is using OS X Yosemite v10.10 on a MacBook Air (Late 2010). He would like to AirDrop a 7GB file to a colleague. The colleague is using OS X Mountain
Lion v10.8.5 on an iMac (Early 2009). Randall cannot locate the colleague’s iMac in AirDrop. Which of the following is preventing this transfer?

Andrew has updated his iPhone 4s to iOS 8. He has set a passcode and signed in to iCIoud. Andrew is trying to Handoff an email from his Mac to his iPhone.
Andrew’s Mac is running OS X Yosemite and Bluetooth is on. Why is the Mail app not appearing in the corner of the iPhone lock screen?

Which of the following is the correct definition of a router?

Francine changed Internet service providers and just set up the equipment in the home. She is calling you because she is unable to connect to the Internet from her
iMac (Late 2013). You probe further to find out that her roommate is able to connect to the Internet using a PC and Francine is able to connect using he iPad 2.
Which of the following troubleshooting tools or techniques would you recommend to Francine to help her further diagnose the networking issue with the iMac?

On a MacBook Pro (Retina, 13-inch, Late 2013) with no peripherals attached, which of the following are services that are able to be configured in Network
Preferences? SELECT THREE.