A MacBook Pro with OS X installed is unresponsive after login. Your customer would like to search online Apple Support articles about this issue. How can she
quickly accomplish this task?

There is a way to start up your Mac so that it performs certain checks and prevents some software from automatically loading or opening. What is the name of this
startup method?

Which of the following are features of OS X designed to enhance the security and privacy of user content? SELECT THREE,

Gretchen accidentally deleted a file on her MacBook Air while traveling. She backs up regularly to Time Machine, but did not backup while she was away. From
which location would you recover the deleted file?

Which of the following connection interfaces for external drives are supported by Time Machine? SELECT FOUR.

Samuel is attempting to restore his MacBook Air (Mid 2013) from his Time Machine backup using the OS X Recovery system. Although he has restored individual
files from the Time Machine backup in the past, he is not given the option to Restore from Time Machine while in Recovery. Which of the following questions might
help you isolate the issue for Samuel?

At which stage in the startup process does the Mac know which startup disk to choose?

What information is stored in iCloud Keychain? SELECT THREE.

Marilyn wants to know which apps on her Mac store documents in iCloud. Where can you direct Marilyn to view apps that store documents and data in iCloud?

Brandon is returning to iPhone after trying a competitor’s smart phone. He cannot remember the Apple ID he previously used for Apple services. How do you help?