What is the most likely cause of this symptom?
The LED on a MacBook (13-inch Late 2009) MagSafe power adapter does not illuminate at all when it is plugged into the MacBook and you know the adapter is
connected to a known good power source. What is the most likely cause of this symptom?
What service issue should a technician be aware of when…
The Mac Pro (Early 2009) has SMC functionality split between a primary SMC on the backplane board, and a secondary SMC on the processor board. What service
issue should a technician be aware of when servicing the Mac Pro (Early 2009)?
What step is required before upgrading the RAM in a Mac…
What step is required before upgrading the RAM in a Mac Pro (Early 2009)?
What is most likely the cause of these symptoms?
You are troubleshooting an iMac (Early 2008) that does not power on. You notice that all diagnostic LEDs remain off when a known-good power cord is connected
to the iMac and to a known-good power outlet. What is most likely the cause of these symptoms?
What component of a Mac mini (Early 2009) logic board r…
What component of a Mac mini (Early 2009) logic board requires use of an anti-static foam support to avoid damage?
Apple sells customer information to other marketers.
Apple sells customer information to other marketers.
which TWO of the following sources will display the pro…
A customer brings a Mac Pro to your service center for repair. After finding the serial number, which TWO of the following sources will display the proper AppleCare
name for that Mac Pro? SELECT TWO
Which of the following is a valid precaution you should…
Which of the following is a valid precaution you should take while working inside an iMac (27-inch, Mid 2010) system that is plugged into AC power but has not yet
been powered on?
Which of the following is ALMOST CERTAINLY a hardware-r…
Which of the following is ALMOST CERTAINLY a hardware-related problem?
Which one of the following resources is the Apple-recom…
You require additional information about a specific problem with a customer’s Mac. Which one of the following resources is the Apple-recommended choice for
researching the problem?