The AirPlay Mirroring feature in OS X Mountain Lion all…
The AirPlay Mirroring feature in OS X Mountain Lion allows users to
Where should she store the image file?
An administrator user wishes to share a Desktop picture with all local users. Where should she store the image file?
How can he accomplish this goal using OS X Mountain Lion?
Martin would like to keep his contacts, mail, and notes up to date between his Macs but would rather not use the Find my Mac or the Back to my Mac features of
iCloud. How can he accomplish this goal using OS X Mountain Lion?
Which technique is the best to quickly transfer the file?
A customer would like to use target disk mode to transfer a large file from their Mac Pro using OS
X Mountain Lion to a friend’s MacBook Pro using OS X Snow Leopard. The Mac Pro’s hard disk is encrypted using FileVault 2. Which technique is the best to
quickly transfer the file?
Where can he find the Firmware Password Utility?
A customer who has installed OS X Mountain Lion on his Mac would like to set up a Firmware Password. Where can he find the Firmware Password Utility?
What built-in startup mode might resolve this issue?
After installing software updates, Scott’s Mac mini stops responding during startup and will not show the login screen. What built-in startup mode might resolve this
issue?
Which built-in utility in OS X Mountain Lion could tell…
Mauri is having trouble printing to a printer attached to his iMac via USB. He suspects his USB cable. Which built-in utility in OS X Mountain Lion could tell him if the
printer is detected by his iMac?
What could cause a Mac to display this prohibitory sign…
How can you help this customer receive chats with Messages?
Your customer states he can receive chats with Messages app on an iPad, but not on his iMac with OS X Mountain Lion installed. How can you help this customer
receive chats with Messages?
What should you try first to resolve this issue?
Mark’s MacBook Air displays a gray screen and will not complete startup. What should you try first to resolve this issue?