You are a project manager for an agricultural supply company. You have just completed and obtained sign-off on the project scope statement for your new Natural Bug Busters project. A key stakeholder has informed you that a deliverable is missing from the project scope statement. This deliverable is a critical success factor. Which of the following actions should you take?
A.
Modify the scope statement to reflect the new deliverable.
B.
Modify the scope statement after an approved change request has been received from the stakeholder.
C.
Inform the stakeholder that work not stated in the scope statement is excluded from the project.
D.
Inform the stakeholder that this deliverable must be included in phase two of this project since sign-off has already been obtained.
Explanation:
The project scope statement will change throughout the project as change requests are received and approved. Project managers must be certain to discover all deliverables before publishing the project scope statement to prevent situations like the one described in this question.