You are working with the project stakeholders to analyze and prioritize their requirements for the
project. One of the project requirements is to achieve a high-level of customer satisfaction for the
project deliverable. What is the danger in this project requirement?
A.
Achieving customer satisfaction is an assumption and should be documented in the project
scope.
B.
Achieving customer satisfaction is a subjective requirement and entails a high level of risk of
being successfully accomplished.
C.
Achieving customer satisfaction is a risk as the project manager cannot control how satisfied
the customer will be with the project deliverables.
D.
Achieving customer satisfaction should always map to the quality requirements for the project.