Why are customers struggling to manage their IT infrastructures with more than 70% of their
resources being trapped in operations, problem resolution, and maintenance activities?

A.
Demands from business users are on the increase, leading to a long list of projects that need to
be completed.

B.
Multi-vendor solutions require increased management time, and IT resources are stretched to
the limits.

C.
Service and Help-Desk calls are consuming an ever-increasing amount of time to resolve by
server and storage administrators.

D.
A high degree of legacy and current applications are in rigid siloes on separate infrastructure
islands.

Explanation: