Which steps should you take if the scanner does not work after you install the HP Smart Document
Scan Software? (Select two.)

A.
Check the cables and power.

B.
Replace the Imprinter Cartridge.

C.
Install and run the HP Scanjet N9120 Recovery CD Software.

D.
Uninstall and reinstall the HP Smart Document Scan Software.

E.
Install and run the HP Scanjet N9120 Service Tool.

Explanation:

http://static.highspeedbackbone.net/pdf/c01499360.pdf