A customer is nearing the expiration of their existing service engagement. When asked about a
renewal, they expressed a desire to maintain the same SLA and conditions and keep existing
hardware. A review of their hardware inventory shows that it is no longer supported.
Which renewal option should you offer?
A.
Upgrading with HP Contract
B.
HP Post-Warranty Care Pack
C.
Purchasing an extended warranty
D.
Hardware Refresh
Explanation: