Which options are offered in HPE Foundation Care services? (Select two.)
A.
Single-point contact through problem resolution
B.
third-party OS support collaboration
C.
health check on covered devices
D.
access to firmware and software updates
E.
pre-failure alerts on covered options
Explanation:
A: Foundation Care Services include
* One place to call for all your software issues
Let us simplify your support with one place to call for hardware and software so you can save time and get
more done.
D: Make HP your first call for help
With HP Foundation Care, you’ll have access to HP experts via phone, web, or both. You’ll receive problem
diagnosis and support, replacement parts and materials, access to firmware and software updates, and
collaborative support on leading third party operating systems for x86 hardware.
http://www8.hp.com/se/sv/business-services/it-services/foundation-care-services.html
Not really sure about this, but I think is B and D.
D – is correct.
B – not sure about “OS”
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT
infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with
HPE and selected third-party products
A – I don’t like the “through problem resolution” sounds more for Advanced Proactive Care with Account Support Manager (ASM)
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…and collaborative support on leading third party operating systems for x86 hardware
OK, is B and D for me
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B and D is correct.
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT
infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with
HPE and selected third-party products.
https://www.hpe.com/h20195/V2/GetPDF.aspx/4AA4-8876ENW.pdf
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