You are troubleshooting a problem with a customer HP LaserJet 9000 Series printer. You have
determined the problem is not due to a printer problem, but is caused by a media defect. What is
your next step?
A.
isolate a paper path
B.
determine whether the printer is experiencing misfeeds or mufti-feed jams
C.
verify network and server operation
D.
perform a cold reset