HP Exam Questions

what is the first recommended action to take when troubleshooting the ScanJet Enterprise 9000?

According to the Basic Scanner Troubleshooting Process, what is the first recommended action to
take when troubleshooting the ScanJet Enterprise 9000?

A.
Look for Signs of Life.

B.
Uninstall and reinstall the scanner drivers and software

C.
Check to see if the Scanner display is indicating an error conditiion.

D.
Try moving the USB connection to a rear PC port.