A customer reports that an HP Cash Drawer connected to an HP Thermal Receipt Printer is not
opening even though the cash drawer key is in the proper position. What action should you suggest?
(Select two.)
A.
Verify that the cash drawer drivers are configured to run the printer electronically.
B.
Verify that the printer drivers are configured to open the cash drawer electronically
C.
Swap the printer with another one that is known to be working.
D.
Verify that the OPOS drivers are the latest version and if not, upgrade them
E.
Make sure the cash drawer is connected directly to the printer.