Which field indicates how pressing the incident and/or problem is for the service recipient?
Which field indicates how pressing the incident and/or problem is for the service recipient?
Which module is required to enable Service Desk agents to use and search information from existing incidents o
Which module is required to enable Service Desk agents to use and search information from
existing incidents or problems?
What does MySM home page replace when users log in to Service Manager 9.20?
What does MySM home page replace when users log in to Service Manager 9.20?
Which additional modules are available to Service Desk customers who migrate to Service Manager?
Which additional modules are available to Service Desk customers who migrate to Service
Manager? (Select four.)
which Service Manager application tier?
The Web Application Server belongs to which Service Manager application tier?
what does the Service Manager Application Server contain?
When installing Service Manager 9.x, what does the Service Manager Application Server contain?
Which types of Service Manager data are stored on the RDBMS server?
Which types of Service Manager data are stored on the RDBMS server? (Select two.)
how can you bring the new fields into the corresponding Database Dictionary record of Service Manager?
When new fields are added to an RDBMS table of Service Manager, how can you bring the new
fields into the corresponding Database Dictionary record of Service Manager?
Which command should be used from the command line to restore a deleted operator table on a Service Manager sy
Which command should be used from the command line to restore a deleted operator table on a
Service Manager system running UNIX?
Which technology is used to connect Service Manager to the Oracle database?
Which technology is used to connect Service Manager to the Oracle database?