The IT manager at a large hotel chain has implemented server virtualization with VMware across
the organization. The manager understands the need to develop a converged, self-service
infrastructure, but is concerned about the potential complexity involved in implementing a new
solution.
How should you respond to this customers concern?

A.
Explain that breaking down the barriers between their various information systems will eliminate
the divide between internal and external information.
B.
Explain that virtualization will enable them to manage the data center as one unit, and as a
resultIT staff will spend less time learning new skills.
C.
Help the customer understand the true business value that automated services could bring to
the organization.
D.
Help the customer schedule a root and branch redevelopment to consolidate their IT
infrastructure, which will save money in the short term.
Explanation: