which listener must be configured?
In order to run reports using Crystal Reports, which listener must be configured?
Which ODBC system Data Source Name (DSN) should be configured to run operational reports using Crystal Reports
Which ODBC system Data Source Name (DSN) should be configured to run operational reports
using Crystal Reports?
Which statements are true about orders?
Orders within Request Management are used to track internal and external vendors for services
that need to be delivered. Which statements are true about orders? (Select two.)
Which file stores the license data?
Which file stores the license data?
which file are client preferences for the web client defined?
In which file are client preferences for the web client defined?
Which utility should be used to schedule the deletion of data from the Service Manager database?
Which utility should be used to schedule the deletion of data from the Service Manager database?
which a user has access?
Which function of Service Manager controls access to data records and defines
create/read/delete/update capabilities for the records to which a user has access?
What is a key function of Incident Management?
The Incident Management goal is to restore normal service operation as quickly as possible and
minimize adverse impact on business operations. What is a key function of Incident Management?
Which statement is true about Change Management?
Which statement is true about Change Management?
Which statement is true about Service Level Management?
Which statement is true about Service Level Management?