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which settings should the network administrator check for issues?

Refer to the exhibit.
Client status

A company has an HP MSM solution that consists of an MSM760 Premium Mobility Controller and
controlled HP MSM APs. Users are having trouble connecting to a VSC with these settings:
Use Controller for Authentication = Enabled
Use Controller for Access Control = Disabled
Wireless mobility = Disabled
Security = WPA2 (AES-CCMP)
802.1 authentication = Enabled and remote
The network administrator can see the clients as associated wireless clients in the Controller’s
web browser interface. The exhibit shows the detailed status for one of the clients.
Based on this information, which settings should the network administrator check for issues?

What might be the cause of this problem?

Refer to the exhibit.

Security settings and authorized device list.
A VSC defined on an HP MSM controller enforces WPA2 encryption with preshared keys (PSK).
For additional security, APs should allow only the company’s authorizes defined device connect.
The exhibit shows the list that the network administrator has defined with MAC addresses. Users
are having connecting to the WLAN.
What might be the cause of this problem?

How might the administrator address this issue?

Refer to the Exhibit.

Subsequent policy
An HP MSM solution that consists of an HP MSM765 zl controller and controlled HP MSM APs
provides guest services for a company. Guest connect to an access-controlled VSC and enter
their credentials in the controller’s internal login page. The controller checks the guests’
credentials against an account in its local database.
The company has implemented new policies, which are enforced with the subscription policy
shown in the exhibit. The next day at 9:12 am, a guest complains that they cannot access the
network. The administrator checks the guest account and sees that its status is Blocked.
How might the administrator address this issue?