Scenario
Following the merger of two financial companies, management is considering combining the
two distinct customer call centers into a single physical location. In addition to the overall call
center headcount increasing by 30%, the support for two distinct customer bases presents
the potential of having two different desktop PCs on the desk of each call center employee.
Instead of correspondingly increasing IT support headcount to manage the single, larger call
center and call center infrastructure, management believes they can reduce the required
time to support call center operations by 40% if they employ virtual desktop technology. An
initial assessment has identified the need for a centralized storage solution that could
support 500 virtual desktops running a variety of applications that can scale quickly to
accommodate an expected increase in call center staff. The customer is already an HP
Blade System customer using HP Virtual Connect Flex-10. Some of the additional business
criteria identified in customer planning interviews includes: Use client virtualization for the
desktops. Achieve the highest possible density and performance for the virtual desktops,but
keep the virtual desktop storage traffic off the network due to a current, existing limitation of
only 1GbE.
Do not use standalone, network-attached storage.
Limit the impact of additional rack space.
Minimize the risk of additional help-desk tickets.
Present multiple solutions, prioritized with a recommendation.
Refer to the scenario.
How should you prepare your presentation to convince the customer that operational
expenditures are reduced?

Scenario
Following the merger of two financial companies, management is considering combining the
two distinct customer call centers into a single physical location. In addition to the overall call
center headcount increasing by 30%, the support for two distinct customer bases presents
the potential of having two different desktop PCs on the desk of each call center employee.
Instead of correspondingly increasing IT support headcount to manage the single, larger call
center and call center infrastructure, management believes they can reduce the required
time to support call center operations by 40% if they employ virtual desktop technology. An
initial assessment has identified the need for a centralized storage solution that could
support 500 virtual desktops running a variety of applications that can scale quickly to
accommodate an expected increase in call center staff. The customer is already an HP
Blade System customer using HP Virtual Connect Flex-10. Some of the additional business
criteria identified in customer planning interviews includes: Use client virtualization for the
desktops. Achieve the highest possible density and performance for the virtual desktops,but
keep the virtual desktop storage traffic off the network due to a current, existing limitation of
only 1GbE.
Do not use standalone, network-attached storage.
Limit the impact of additional rack space.
Minimize the risk of additional help-desk tickets.
Present multiple solutions, prioritized with a recommendation.
Refer to the scenario.
One proposed solution is based on a Fibre Channel infrastructure using HP BladeSystem
Virtual Connect technology and focuses on reducing management complexity when a blade
server fails.
Which additional customer-related value can you emphasize when implementing this
concept in conjunction with an HP 3PAR StoreServ solution?

The customer wants to implement an HP StoreOnce soltuion for the environment show.
You have been given the following information:
Each branch office has approximately 100 GB of data.
Philadelphia has approximately 2 TB data.
Pittsburg has approximately 1 TB data.
All backup data will be replicated back to the data center in Pittsburg.
Costs should be kept to a minimum but allow for the possibility of adding three more sites.
Which HP StoreOnce solution should you propose for pittsburg?

Which features are included at no cost with the HP StorageWorks 8/24 SAN switch?
(Select two.)

When connecting an HP ProLiant BL460c Gen8 server with an 8Gb Emulex HBA installed,
what is the recommended SAN switch port speed setting for a B-Series 8/24 SAN switch?

A customer wants to migrate away from their existing M-Series SAN Fabric. Which
supported configuration should you recommend to allow the customer to migrate to a new
platform? (Select two.)

Which information resource should you utilize to find late-breaking and supplemental
information for a specific version of a product?

A customer has bought another company and wants to merge both SANs. Both SANs are BSeries based and were modernized a year ago. You are asked to plan the new consolidated
SAN and to propose a migration strategy.
In this scenario, what else should you recommend to the customer in advance of the
merger?

When considering a SAN design for a customer what benefit is achieved by minimizing the
number of hops between switches where many devices share a single-switch ISL?

Your customer is an internet company which develops software for business platforms.
Since they have high standards for the quality of their products, they have a separate test
environment. They have modernized their production SAN environment and they want to reuse their old switches to implement a core-edge topology for the test environment. As a core
switch they will use an HP 8/80 SAN Switch, and they have three HP StorageWorks 4/64
SAN Switches as edge switches. They have 150 test servers, two storage arrays and two
small tape libraries in their test environment. They are asking you how many ISLs they
should use for the connection of one edge switch to the core switch. Based on HP best
practices, how many ISLs do you recommend?