Which service corresponds with the following discovery question: “What is your back up plan to
help you control and predict costs over the life of your equipment?”

What is an example of the value that HP PPS Services offer to your customers?

A customer has set aside a budget to cover refreshment of their printing and PC hardware. They
are interested in contracting with a hardware manufacturer for services because their IT
department does not have adequate resources.
The contract would include the following provisions:
1. Faster response times
2. Multi-vendor repair services

3. Onsite engineer
4. Lease new equipment
Which HP PPS Services offering best meets this customers needs?

Which services correspond when a customer says yes to the following discovery question:”Does
your IT budget require a different payment term than up-front?”

Which HP program utilizes an external agency that contacts, on behalf of partners, a list of
customers with expiring HP Care Pack Services in order to encourage the customers to renew
their engagement?

Which statement is true about HP Care Pack Services?

Based on the success story of the Cherokee County School District, which business challenges
were addressed by HP Care Pack Services? (Select three.)

Which trigger is a good indicator of an opportunity to offer HP Care Pack Services? (Select three.)

Which HP Care Pack Services option is considered a Risk Mitigation service?

When do HP Care Pack Services need to be registered?