What would you ask next?
You are sent to repair a customer’s printer. You have answered these primary
troubleshooting questions. Does the printer perform the initialization and power-on
sequence? Does the control panel indicate an error message? Is it possible to perform a paper path
test? What would you ask next?
Where is the engine test button located on the LaserJet 1300 printer?
Where is the engine test button located on the LaserJet 1300 printer?
What combination of DIMMs can be used to upgrade an HP LaserJet 9050 Series printer?
What combination of DIMMs can be used to upgrade an HP LaserJet 9050 Series printer?
how long should you hold the ‘Go’ button?
When printing a continuous self-test page, how long should you hold the ‘Go’ button?
What is your next step?
You are troubleshooting a problem with a customer HP LaserJet 9000 Series printer. You have
determined the problem is not due to a printer problem, but is caused by a media defect. What is
your next step?
Which part of the punter is not functioning?
You are servicing a printer that has a fatal error. You press the ‘Go’ button to view a
secondary error message. The ‘Ready light and ‘Attention’ light are in the ‘On’ state.
Which part of the punter is not functioning?
What does an HP LaserJet 9050 series printer require to store firmware?
What does an HP LaserJet 9050 series printer require to store firmware?
Which sensor detects media in the main input tray and in the 10-sheet priority input tray?
Which sensor detects media in the main input tray and in the 10-sheet priority input tray?
What is your next step?
There is a blank display on a printer and you have already determined that AC power is available at
the printer power receptacle. What is your next step?
what other tools are useful when solving a repetitive image defect?
Besides a repetitive ruler, what other tools are useful when solving a repetitive image
defect? Select TWO.