A company’s data center has not had a major upgrade in several years. The current management
infrastructure satisfies most business requirements, but does not meet some service level
agreements (SLAs).
How should you address this sales opportunity?

A.
Invite key executives to join the discussion, in order to influence the decision.

B.
Help the customer identify gaps in the current management infrastructure.

C.
Ask the largest stakeholder to explain the solution to the IT department.

D.
Work with the customer to identify the SLA requirements.

Explanation: