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What is the final step the administrator must take to accomplish this task?

An administrator needs to apply an update to an entitled ThinApp package. Users are still
accessing the corresponding ThinApp package. The administrator needs to temporarily disable
logon ability to this desktop. The administrator selects the Inventory tab, selects the Desktops tab,
highlights the corresponding Desktop ID, then selects the More Commands drop down.
What is the final step the administrator must take to accomplish this task?

What would cause a user in ViewUsers to experience these connection issues?

A customer has built a large View environment at their site. Due to the number of users, there is
one Connection Server and two replica servers. All of the users in the ViewUsers group have been
entitled to the automated pool named MainPool. The users report that they can connect to their
desktops when on the internal LAN but are unable to when connecting from external networks.
What would cause a user in ViewUsers to experience these connection issues?


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