A View vCenter Server role is created that includes all of the required View Administrator and local
mode vCenter Server privileges. The View administrator deploys a linked clone, dedicatedassignment pool. View Client with Local Mode is installed on all client systems. Desktops have
been correctly provisioned and can be accessed remotely. However, when a user tries to check
out a desktop, the operation fails due to insufficient permissions.

What is the likely cause of the problem?

An administrator user group named Restricted Users is created in a View environment to manage
a specific folder. After a few weeks, the users in that group complain that they no longer have
access to View Administrator. Further investigation indicates that the group no longer exists. Logs
show that the group was not removed by any View administrators.
What would cause the group to disappear?

Why would a View Administrator user be unable to delete a permission on an object?

A View administrator has deleted a linked clone pool, and communication between the Connection
Server and the vCenter Server is lost. The administrator notices that the virtual machine
associated with the replica still remains in the inventory view of vCenter Server and cannot be
deleted.
Which step must be taken to resolve this problem?

A View administrator needs to restore an environment following a crash of the View Connection
servers. After the restore is done, the View administrator notices that some of the desktops of a
pool are missing.
What is likely the cause of this issue?

An administrator has configured View with a single Connection Server and is adding a Replica

Connection Server. After installing the Replica Connection Server the following symptoms are
observeD.
• New pools disappear after creation or do not appear.
• Provisioning tasks do not start and no activity is observed in vCenter.
• Both Connection Servers are visible under the Servers page in View Administrator on the
Replica Connection Server.
• Only the original Connection Server is visible under the Servers page in View Administrator on
the original Connection Server.
What is the likely source of this problem?

In the View Administrator Dashboard, a datastore is highlighted as being unavailable, even though
there are several virtual desktops active and running from this datastore.
What is the cause of this unavailable status?

An organization has two large office locations connected by a WAN connection that is already
heavily saturated with traffic.
An administrator installs a Master View Connection Server at site A and a Replica Connection
Server at site B. For desktops that are deployed the displayed state or availability is incorrect in
many cases.
What causes these inconsistencies?

An administrator has View installed in a LAN environment with tunneling disabled. When users
connect from the View Client on a Windows 7 laptop, they can authenticate and select a pool, but
receive a black screen when connecting with PCoIP. After 10 seconds, their session automatically
disconnects. RDP users are not affected.
What port is likely being blocked by a firewall to cause this issue?

An administrator has View installed in a LAN environment with tunneling disabled. Users are
reporting that when they try to cut-and-paste from their View Desktop to the endpoint device, the

operation does not work.
What setting can be used to enable this feature?