Universal Containers wants to implement a sales methodology that focuses on identifying customer’s challenges and addressing them with its offerings. Which sales methodology is described above? A. Direct selling B. Solution selling C. Target account selling D. Relationship selling

Northern Trail Outfitters gains sales leads at its annual trade show. Duplicate leads are generated when they are imported and already exist in the system. What should be done to address the issue with duplicate leads? A. Upload the leads to Data.com to remove the duplicates and select the option to have them automatically imported. […]

Northern Trail Outfitters gains sales leads at its annual trade show. Duplicate leads are generated when they are imported and already exist in the system. What should be done to address the issue with duplicate leads? A. Upload the leads to Data.com to remove the duplicates and select the option to have them automatically imported. […]

A consultant needs to migrate data in Sales Cloud and is considering using Data Loader. What are two capabilities of this migration tool? (Choose two.) A. Extract organization and configuration data B. Prevent importing duplicate records C. Run one-time or scheduled data loads D. Export field history data

Management at Northern Trail Outfitters wants to see forecast numbers by all sales representatives and by multiple product groups. Which two actions should a consultant recommend to meet these requirements? (Choose two.) A. Build a custom forecast report showing product groups. B. Implement Collaborative Forecasting with quota attainment. C. Build a forecast list view by […]

Universal Containers is planning to implement Salesforce Sales Cloud to support its professional services division. The Universal Containers sales team wants to easily see customer purchasing activity on account, contact, and contract detail pages. What should a consultant recommend to meet this requirement? A. Enable Salesforce Console for Sales to see customer purchasing activity. B. […]

Northern Trail Outfitters uses a third-party application for credit ratings. An external web-based credit application has to be launched from a customer’s account record in Salesforce. The application uses a credit ID on the account object. What should be created to meet this requirement? A. A workflow rule to launch the product fulfillment application and […]

Northern Trail Outfitters has Advanced Currency Management enabled and needs reports that span time periods when the exchange rate was different. What is the converted amount based on in this scenario? A. On exchange rates that use the oldest entry B. On the exchange rates entered in the opportunity C. On exchange rates that use […]

A consultant is recommending Salesforce Console for Sales to Northern Trail Outfitters to improve sales productivity in inside sales. Which two use cases support this recommendation? (Choose two.) A. Need to chat with customers in real time with Chatter B. Need to prioritize search results for contacts and opportunities C. Need to view the caller […]

The sales management team of Universal Containers has noticed that opportunities are taking longer to close. Historically, it has taken 30 days for a new opportunity to be moved to closed/won. Recently, this time period has increased to 45 days. Which two reporting tools can the sales management team leverage to help determine the cause? […]