Microsoft Exam Questions

Which set or sets of actions should you instruct the user to perform?

You are a desktop support technician for your company. All client computers run Windows XP Professional with Service Pack 2 (SP2) and are part of an Active Directory domain.

A user reports that he recently began using a docking station when he works at his desk. When he docks the computer, he connects an external keyboard, mouse, and monitor to it. When he is away from the office, he uses the built-in LCD panel, keyboard, and touchpad.

When the user docks the computer in his office, he has difficulty using the touchpad, and the LCD panel does not work correctly. He needs to use the portable computer in and out of the office.

You instruct the user to create a hardware profile and install a driver. Which set or sets of actions should you instruct the user to perform? (Choose all that apply.)

A.
Edit the profile for the docked computer and install the mouse driver.

B.
Edit the profile for the undocked computer and install the mouse driver.

C.
Edit the profile for the docked computer and install the monitor driver.

D.
Edit the profile for the undocked computer and install the monitor driver.

E.
Edit the profile for the undocked computer and install the touchpad driver.