A user telephones your help desk. Her Favorites list is corrupt and she is having problems accessing the Web sites she visits regularly.

All the computers in your organization are backed up every night with a file and folder backup that uses default settings.

A restore point was created on all the company’s client computers 24 hours ago because a new device driver was installed.

You performed a System Image backup on all the computers in your organization three weeks ago.

The user is not computer-literate and you need to fix the problem for her.

What is the most efficient way to do so?

A.
Perform a system restore.

B.
Perform a System Image restore.

C.
Use the Restore Files Wizard to restore the Favorites folder in the user’s backed-up profile.

D.
Access the History tab under Favorites on the user’s browser. Browse to recently visited sites and add them to Favorites.