Start of repeated scenarioYou are an enterprise desktop support technician for City Power & Light. City Power & Light is a utility company. The company has a main office and a branch office. The main office is located in Toronto. The branch office is located in Boston. The main office has 1,000 employees. The branch office has 10 employees. Active Directory ConfigurationThe network contains a single Active Directory domain named cpandl.com. The functional level of the forest is Windows Server 2008 R2. Server ConfigurationAll servers run Windows Server 2008 R2. The relevant servers in the main office are configured as shown in the following table.
All computers in the main office are configured to use DHCP. All computers in the branch office are configured to use static IP addresses. User InformationAll user accounts are standard user accounts.All client computers run Windows 7 Enterprise.Each portable computer has a PPTP-based VPN connection to the internal network. Corporate Security GuidelinesAll users must be granted the least privileges possible.All locally stored documents must be encrypted by using Encrypting File System (EFS).The hard disk drives on all portable computers must be encrypted by using Windows BitLocker Drive Encryption (BitLocker).All encryption certificates must be stored on smart cards. End of repeated scenario Several mobile users access the Internet by using cellular connections. The help desk reports a high volume of calls from mobile users who report the following connection problems. When their cellular connections fail, their VPN connections also fail.When their cellular connections are reestablished, they must manually connect to the VPN server. You need to recommend a solution to ensure that the VPN connections are automatically reestablished. What should you recommend?

Start of repeated scenarioYou are an enterprise desktop support technician for City Power & Light. City Power & Light is a utility company. The company has a main office and a branch office. The main office is located in Toronto. The branch office is located in Boston. The main office has 1,000 employees. The branch office has 10 employees. Active Directory ConfigurationThe network contains a single Active Directory domain named cpandl.com. The functional level of the forest is Windows Server 2008 R2. Server ConfigurationAll servers run Windows Server 2008 R2. The relevant servers in the main office are configured as shown in the following table.
All computers in the main office are configured to use DHCP. All computers in the branch office are configured to use static IP addresses. User InformationAll user accounts are standard user accounts.All client computers run Windows 7 Enterprise.Each portable computer has a PPTP-based VPN connection to the internal network. Corporate Security GuidelinesAll users must be granted the least privileges possible.All locally stored documents must be encrypted by using Encrypting File System (EFS).The hard disk drives on all portable computers must be encrypted by using Windows BitLocker Drive Encryption (BitLocker).All encryption certificates must be stored on smart cards. End of repeated scenario Five users from the main office travel to the branch office. The users bring their portable computers. The help desk reports that the users are unable to access any network resources from the branch office. Branch office users can access the network resources. You need to ensure that the main office users can access all network resources by using their portable computers in the branch office. The solution must adhere to the corporate security guidelines. What should you instruct the help desk to do on the portable computers?

You have a development network that you use for testing purposes. The development network contains an Active Directory domain. Users have computers that run Windows 7. The users have several virtual machines that run Windows 7. The virtual machines are joined to Active Directory. Several users report that when they discard changes on the virtual machines, and then attempt to log on to the machines, they sometimes receive the following error message. You need to prevent this error from recurring. What should you do?

All client computers on your company network run Windows 7. The computers are deployed within an Active Directory Domain Services domain in a Windows Server 2003 environment. When an employee attempts to log on to the domain from his computer, he receives the following error message. "System cannot log you on to the domain because the systems computer account in its primary domain is missing or the password on that account is incorrect." You need to ensure that the employee can log on to the domain from his computer. What should you do?

All client computers on your company network run Windows 7. An application has stopped working. The application is dependent on a service that runs automatically and logs on to the domain by using a dedicated service account. You also discover that an entry in the event log has the following message. "Logon failure. unknown user name or bad password." You need to ensure that the service runs successfully. What should you do?

Start of repeated scenarioYou are an enterprise desktop support technician for Wingtip Toys. Wingtip Toys has two offices. Active Directory ConfigurationThe network contains a single Active Directory domain. An Active Directory site exists for each office. The network contains the organizational units (OUs) that are shown in the following table.
The network contains an enterprise root certification authority (CA). Certificate autoenrollement is enabled for all users. Network ConfigurationEach office has a wireless network. You control access to the wireless network in office 1 by using Network Access Protection (NAP). A Group Policy object (GPO) named GPO1 configures the NAP settings for the computers in office 1. Resource AccessThe Documents folders of all users are encrypted by using Encrypting File System (EFS). The Documents folders of all users are backed up daily. A Web server named Web1 hosts an internal Web site named WebSite1. Changed with the DEMO VERSION of CAD-KAS PDF-Editor (http://www.cadkas.com). Users connect to WebSite1 from the Internet by using the URL http.//website1.wingtiptoys.com. The domain name website1.wingtiptoys.com is resolved by using the Hosts file that is located on each client computer. Users frequently work from home. Home users connect to the internal network by using SSTP-based VPN connections. Line of Business ApplicationsYour company has a line-of-business application named App1. App1 is installed only on computers that run Windows XP. You test App1 by using the Microsoft Application Compatibility Toolkit (ACT). ACT reports that App1 can be made compatible to run on Windows 7. End of repeated scenario The help desk reports that they receive many calls from remote users who cannot access Internet Web sites while they are connected to the VPN. The help desk instructs the users to manually configure the VPN connection so that the users can access Internet Web sites while connected to the VPN. You need to provide a recommendation to reduce the number of calls to the help desk regarding this issue. What should you recommend?

Start of repeated scenarioYou are an enterprise desktop support technician for Alpine Ski House. Alpine Ski House manages chalets in ski resorts around the world. The main office is located in Vancouver. Chalets are located in Japan, France, and Australia. Alpine Ski House has 500 employees. Active Directory ConfigurationThe network contains an Active Directory forest. The forest contains a domain named alpineskihouse.com. The network contains four Active Directory sites. All sites have high-speed Internet connections and connect to each other by using VPNs. The site information is shown in the following table.
DHCP ConfigurationThe DHCP servers are configured as shown in the following table.
Computer Information All corporate computers run Windows 7 Professional and are joined to the alpineskihouse.com domain. All corporate users can access the internal network remotely by using a VPN connection. The VPN connection requires the use of a smart card. During the next year, Alpine Ski House plans to replace the existing VPN with DirectAccess. The company is running a pilot project to test DirectAccess for users in France. Each chalet contains five public computers that run Windows 7 Ultimate. Guests use the public computers to access the Internet. The public computers are members of a workgroup. Every week, a standard image of Windows 7 Ultimate is re-applied to the computers. End of repeated scenario Remote users report that after they renew their smart card certificates, they are unable to log on to their computers by using their smart cards. You need to ensure that users can log on by using their smart cards. What should you instruct the users to do?

Your network contains an Intrasite Automatic Tunnel Addressing Protocol (ISATAP) router. You run Ipconfig as shown in the exhibit. (Refer to the Exhibit.) Other users on the network receive an IPv6 address for ISATAP. You need to ensure that your computer receives an IPv6 address for ISATAP. What should you do?

This question is the first in a series of questions that all present the same scenario. For your convenience, the scenario is repeated in each question. Each question presents a different goal and answer choices, but the text of the scenario is exactly the same in each question in this series. Start of repeated scenarioYou are an enterprise desktop support technician for Alpine Ski House. Alpine Ski House manages chalets in ski resorts around the world. The main office is located in Vancouver. Chalets are located in Japan, France, and Australia. Alpine Ski House has 500 employees. Active Directory ConfigurationThe network contains an Active Directory forest. The forest contains a domain named alpineskihouse.com. The network contains four Active Directory sites. All sites have high-speed Internet connections and connect to each other by using VPNs. The site information is shown in the following table.
DHCP ConfigurationThe DHCP servers are configured as shown in the following table.
Computer Information
All corporate computers run Windows 7 Professional and are joined to the alpineskihouse.com domain. All corporate users can access the internal network remotely by using a VPN connection. The VPN connection requires the use of a smart card. During the next year, Alpine Ski House plans to replace the existing VPN with DirectAccess. The company is running a pilot project to test DirectAccess for users in France. Each chalet contains five public computers that run Windows 7 Ultimate. Guests use the public computers to access the Internet. The public computers are members of a workgroup. Every week, a standard image of Windows 7 Ultimate is re-applied to the computers. End of repeated scenario The help desk reports that remote desktop connections are not enabled on the public computers in the chalets. Consequently, the help desk must instruct local staff to enable remote desktop connections on each public computer. You need to ensure that remote desktop connections are enabled when public computers are deployed in the chalets. What should you do?

Start of repeated scenarioYou are an enterprise desktop support technician for Wingtip Toys. Wingtip Changed with the DEMO VERSION of CAD-KAS PDF-Editor (http://www.cadkas.com). Toys has two offices. Active Directory ConfigurationThe network contains a single Active Directory domain. An Active Directory site exists for each office. The network contains the organizational units (OUs) that are shown in the following table.
The network contains an enterprise root certification authority (CA). Certificate autoenrollement is enabled for all users. Network ConfigurationEach office has a wireless network. You control access to the wireless network in office 1 by using Network Access Protection (NAP). A Group Policy object (GPO) named GPO1 configures the NAP settings for the computers in office 1. Resource AccessThe Documents folders of all users are encrypted by using Encrypting File System (EFS). The Documents folders of all users are backed up daily. A Web server named Web1 hosts an internal Web site named WebSite1. Users connect to WebSite1 from the Internet by using the URL http.//website1.wingtiptoys.com. The domain name website1.wingtiptoys.com is resolved by using the Hosts file that is located on each client computer. Users frequently work from home. Home users connect to the internal network by using SSTP-based VPN connections. Line of Business ApplicationsYour company has a line-of-business application named App1. App1 is installed only on computers that run Windows XP. You test App1 by using the Microsoft Application Compatibility Toolkit (ACT). ACT reports that App1 can be made compatible to run on Windows 7. End of repeated scenario A group of users from office 2 travels to office 1 to work on a project. The users from office 2 report that they are unable to connect to the wireless network in office 1 from their portable computers. A help desk administrator manually provides the users with access to the wireless network. You need to ensure that the next time users from office 2 travel to office 1 they can connect to the wireless network in office 1. What should you request?