You are responsible for the company network and provide technical support for your company. The company managers need periodic SAM infrastructure reports to be generated. Now you are assigned a task to perform this for them. Of the following reports, which should be generated? (choose more than one)

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. The maturity level of Alex’s Accuracy of Inventory key competency is Basic. Now the customer requires that a tool should be used to improve the Accuracy of Inventory maturity level.So of the following tools, which one should be recommended?

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer. According to the requirement of the customer, you are developing a business plan for a SAM program. All senior staff, Accounting department managers, and IT department managers attend initial SAM planning meetings. You have to complete the business plan for the customer. What action should you perform next?

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer. Recently, to meet the business needs, this customer purchases 80 Windows-based desktop computers. All these computers have preinstalled with Microsoft Office Professional. The customer does not have Microsoft Software Assurance. Since you provide technical support, you are asked to create a single image for all computers that is compliant with product licensing. Of the following medias, which one should be included in the image?

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. You collect the following information from a customer: From this customer, you collect information about all proof of licenses (POLs), hardware and software inventory. This customer owns two Microsoft Office products. One is Office Standard Edition 2003 that has Microsoft Software Assurance, the other one is Office Standard Edition 2007 that is currently used on all desktop computers. Since you can provide technical support, the customer asks you to make sure that his Office licenses are valid. In order to achieve this goal, what action should be performed?

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. There is an Active Directory and Microsoft System Center Configuration Manager (CfgMgr)for him. Since you provide technical support, you are asked to find out which data fields must be used to create a baseline hardware inventory report by using Active Directory and CfgMgr. Which data fields must be used?

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. According to the requirement of Alex, you attempt to reconcile a software entitlement for him. This morning you get two reports from Alex. One is about Microsoft License Statement (MLS) and the other one is about reseller purchase history. In these two reports, both of product description and purchase order number and date are contained. Now the customer requires that an additional data field should be added to the two reports. So of the following data fields, which one should be identified?

You are responsible for the company network and provide technical support for your company. There is a software acquisition policy in your company. According to that policy, you should make sure that purchasing must be kept centralized and the receiving must be kept managed. Now you get an order from the CIO, according to his requirements, the software acquisition policy should be improved. So what action should be performed to improve the software acquisition policy?

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. This morning you got a report from Alex, he told you that he failed to trackany software licenses. According to his report, you make a conclusion that Alex does notcomply with several vendor agreements. Since you are the technical support, you get an order from the CIO, according to his requirements, a SAM program should be implemented for Alex. In order to accomplish that task, what action should be performed?

You are responsible for the company network and provide technical support for your company. You have a complete and accurate inventory of all installed software for your company. The company has the Purchasing department. This department is in charge of keeping a history of all purchased licenses. Since you are the technical support, the company asks you to reconcile the purchasing information against the inventory. In order to achieve the goal, which information should you gather?