Your company has a private cloud that contains a System Center 2012 Service Manager instance.
Service Manager has the Self-Service Portal installed.
You create a service offering that contains a single request offering.
The service offering provides logged-on users with the ability to add their user account automatically to a group
named ServiceGroup1.
The company’s security policy requires that an administrator named Admin1 must approve all requests for
group membership change.
You need to configure the infrastructure to meet the requirements of the company’s security policy.
What should you modify?

Your company has a private cloud that is managed by using a System Center 2012 Virtual Machine Manager
(VMM) infrastructure.
The infrastructure contains several Hyper-V hosts.
You configure VMM to use an update server and to synchronize the updates by using a Windows Server
Update Services (WSUS) server.
You attempt to verify compliance with the Sample Baseline for Security Updates.
You view the console as shown in the exhibit. (Click the Exhibit button.)

You need to ensure that you can verify compliance for the Hyper-v hosts.
What should you modify?

Your company has a private cloud that is managed by using a System Center 2012 infrastructure.
The network contains a Microsoft SharePoint Server 2010 server farm.
The server farm is hosted on 20 virtual machines.
You deploy a custom solution to the SharePoint server farm.
The solution requires that a new Web.config file bedeployed to all of the front-end servers.
You need to identify which front-end servers have an outdated version of the Web.config file.
What should you do?

Your company has a datacenter in Los Angeles that contains a private cloud.
The private cloud is managed by using a System Center 2012 Operations Manager infrastructure.
You plan to create a distributed application named Appl.
You need to ensure that a folder for App1 is available from the Monitoring workspace in the Oprations Manager
console.
What should you do?

Your company has a private cloud that is managed by using a System Center 2012 infrastructure.
You deploy Data Protection Manager (DPM) to the private cloud.
You configured DPM to back up the following information on 20 servers that run Windows Server 2008 R2:
– Data volumes
– System state data
– Volume mount points
You discover that the system state backup fails on all of the servers.
You can verify that all other data is backed up successfully.
You need to ensure that the system state backup completes successfully on all of the servers.
What should you do?

Your company has a private cloud that is managed by using a System Center 2012 Operations Manager
infrastructure.
The network contains two network segments that are separated by a firewall.
You have a management server named OM1.
You create a discovery rule and configure the rule to discover SNMP devices.
You discover that only the devices on the network segment that contains OM1 are discovered.
You need to ensure that the devices supporting SNMP on both network segments are discovered.
Which firewall port should you allow on the firewall?

Your company has a private cloud that is managed by using a System Center 2012 infrastructure.
You have a web application named WebApp1 that is hosted in another datacenter.
The datacenter is not part of the private cloud.
You need to ensure that Service Manager incidents are generated automatically when WebApp1 is unavailable.
What should you create?

###BeginCaseStudy###

Testlet 1
Relecloud is a financial company located in Seattle.
The company has the following main departments.
• Marketing
• Research
• Audit
The network contains a single-domain Active Directory forest named Relecloud.com. Relecloud has a Microsoft
Azure subscription.
Existing Environment
Existing Environment
Relecloud is a financial company located in Seattle.
The company has the following main departments.
• Marketing
• Research
• Audit
The network contains a single-domain Active Directory forest named Relecloud.com. Relecloud has a Microsoft
Azure subscription.
System Center Environment
Relecloud deploys infrastructure servers that host the following System Center 2012 R2 products.
• Orchestrator
• Service Manager
• Operations Manager
• Virtual Machine Manager (VMM)
All the Hyper-V hosts are managed by using VMM.
The operations Manager agent is deployed only to servers from the marketing department. There is an
Operations Manager monitor named Monitor1 that applies to the Windows Operating System class.
Relecloud uses Service Manager to track the service level objective (SLO) of its IT organization. Currently,
SLOs calculate the duration of an incident by using the hour the incident is resolved.
Service Manager is configured to have an email notification channel.
Network and server infrastructure
The main office has 11 Servers configured as shown in the following table.

Server4 is configured to run explicit network discovery for 200 network devices. The inventory of the network
devices is incomplete. The inventory contains a hub named Device1 and a switch named Device2.Server6, Server7 and Server8 are in the marketing department.
The servers in each department run the operating systems shown in the following table.

Server8 hosts a .NET application named APP1.
You have an application named App2. App2 is a two-tier application that is deployed by using a VMM Service
template named ServiceTemplate1. Both the tiers in ServiceTemplate1 are based on a virtual mavhine
template named VMTemplate1.
End of day processing for several line-of-Business (LOB) Applications is implemented by using custom
Orchestrator runbooks in the on-premises environment. The processing typically takes hours.
Users Problems
Users Report that end-of-day processing frequently fails due to the hardware limitation of the runbook servers.
When users request a virtual machine, the virtual machine is provisioned manually by an administrator.
This process can take several weeks.
There are many Service Manager Incidents that are resolved but remain open.
Planned Changes
Relecloud plans to automate the provisioning of the virtual machines by using Service Manager Self-Services
Portal.
Technical Requirements
Releclound must meet the following general technical requirements.
• Minimize administration effort.
• Use the principle of least privilege.
Relecloud must meet the following Monitoring and reporting requirements.
• Grand audit department permissions to view Service Manager reports.
• Ensure that Monitor1 applies only to servers that run Windows Server 2012.
• Monitor all of the Failover Clustering data from Cluster1 by using Operations Manager.
• Configure and automatic email notification forthe affected user upon the creation of an incident
• Modify the existing SLOs so that the duration of an incident is calculated by using the hour the
incident is closed rather that resolved.
• Monitor the resource utilization of VMM virtual machines, including average usage and total or maximum
values for virtual machine processors, memory and disk space.
Relecloud identifies, several virtual machine settings, that must be modified in the original version of
ServiceTemplate1

###EndCaseStudy###

DRAG DROP
You need to implement Workflow1.
Which four actions should you perform on Server2 in sequence?
To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the
correct order.
Select and Place:

###BeginCaseStudy###

Testlet 1
Relecloud is a financial company located in Seattle.
The company has the following main departments.
• Marketing
• Research
• Audit
The network contains a single-domain Active Directory forest named Relecloud.com. Relecloud has a Microsoft
Azure subscription.
Existing Environment
Existing Environment
Relecloud is a financial company located in Seattle.
The company has the following main departments.
• Marketing
• Research
• Audit
The network contains a single-domain Active Directory forest named Relecloud.com. Relecloud has a Microsoft
Azure subscription.
System Center Environment
Relecloud deploys infrastructure servers that host the following System Center 2012 R2 products.
• Orchestrator
• Service Manager
• Operations Manager
• Virtual Machine Manager (VMM)
All the Hyper-V hosts are managed by using VMM.
The operations Manager agent is deployed only to servers from the marketing department. There is an
Operations Manager monitor named Monitor1 that applies to the Windows Operating System class.
Relecloud uses Service Manager to track the service level objective (SLO) of its IT organization. Currently,
SLOs calculate the duration of an incident by using the hour the incident is resolved.
Service Manager is configured to have an email notification channel.
Network and server infrastructure
The main office has 11 Servers configured as shown in the following table.

Server4 is configured to run explicit network discovery for 200 network devices. The inventory of the network
devices is incomplete. The inventory contains a hub named Device1 and a switch named Device2.Server6, Server7 and Server8 are in the marketing department.
The servers in each department run the operating systems shown in the following table.

Server8 hosts a .NET application named APP1.
You have an application named App2. App2 is a two-tier application that is deployed by using a VMM Service
template named ServiceTemplate1. Both the tiers in ServiceTemplate1 are based on a virtual mavhine
template named VMTemplate1.
End of day processing for several line-of-Business (LOB) Applications is implemented by using custom
Orchestrator runbooks in the on-premises environment. The processing typically takes hours.
Users Problems
Users Report that end-of-day processing frequently fails due to the hardware limitation of the runbook servers.
When users request a virtual machine, the virtual machine is provisioned manually by an administrator.
This process can take several weeks.
There are many Service Manager Incidents that are resolved but remain open.
Planned Changes
Relecloud plans to automate the provisioning of the virtual machines by using Service Manager Self-Services
Portal.
Technical Requirements
Releclound must meet the following general technical requirements.
• Minimize administration effort.
• Use the principle of least privilege.
Relecloud must meet the following Monitoring and reporting requirements.
• Grand audit department permissions to view Service Manager reports.
• Ensure that Monitor1 applies only to servers that run Windows Server 2012.
• Monitor all of the Failover Clustering data from Cluster1 by using Operations Manager.
• Configure and automatic email notification forthe affected user upon the creation of an incident
• Modify the existing SLOs so that the duration of an incident is calculated by using the hour the
incident is closed rather that resolved.
• Monitor the resource utilization of VMM virtual machines, including average usage and total or maximum
values for virtual machine processors, memory and disk space.
Relecloud identifies, several virtual machine settings, that must be modified in the original version of
ServiceTemplate1

###EndCaseStudy###

HOTSPOT
FROM a Relecoud new Case Study pi is a runbook.
You need to meet the planned requirements for the PI runbook.
Select the correct answers in the drop downlist
Hot Area:

###BeginCaseStudy###

Testlet 1
Relecloud is a financial company located in Seattle.
The company has the following main departments.
• Marketing
• Research
• Audit
The network contains a single-domain Active Directory forest named Relecloud.com. Relecloud has a Microsoft
Azure subscription.
Existing Environment
Existing Environment
Relecloud is a financial company located in Seattle.
The company has the following main departments.
• Marketing
• Research
• Audit
The network contains a single-domain Active Directory forest named Relecloud.com. Relecloud has a Microsoft
Azure subscription.
System Center Environment
Relecloud deploys infrastructure servers that host the following System Center 2012 R2 products.
• Orchestrator
• Service Manager
• Operations Manager
• Virtual Machine Manager (VMM)
All the Hyper-V hosts are managed by using VMM.
The operations Manager agent is deployed only to servers from the marketing department. There is an
Operations Manager monitor named Monitor1 that applies to the Windows Operating System class.
Relecloud uses Service Manager to track the service level objective (SLO) of its IT organization. Currently,
SLOs calculate the duration of an incident by using the hour the incident is resolved.
Service Manager is configured to have an email notification channel.
Network and server infrastructure
The main office has 11 Servers configured as shown in the following table.

Server4 is configured to run explicit network discovery for 200 network devices. The inventory of the network
devices is incomplete. The inventory contains a hub named Device1 and a switch named Device2.Server6, Server7 and Server8 are in the marketing department.
The servers in each department run the operating systems shown in the following table.

Server8 hosts a .NET application named APP1.
You have an application named App2. App2 is a two-tier application that is deployed by using a VMM Service
template named ServiceTemplate1. Both the tiers in ServiceTemplate1 are based on a virtual mavhine
template named VMTemplate1.
End of day processing for several line-of-Business (LOB) Applications is implemented by using custom
Orchestrator runbooks in the on-premises environment. The processing typically takes hours.
Users Problems
Users Report that end-of-day processing frequently fails due to the hardware limitation of the runbook servers.
When users request a virtual machine, the virtual machine is provisioned manually by an administrator.
This process can take several weeks.
There are many Service Manager Incidents that are resolved but remain open.
Planned Changes
Relecloud plans to automate the provisioning of the virtual machines by using Service Manager Self-Services
Portal.
Technical Requirements
Releclound must meet the following general technical requirements.
• Minimize administration effort.
• Use the principle of least privilege.
Relecloud must meet the following Monitoring and reporting requirements.
• Grand audit department permissions to view Service Manager reports.
• Ensure that Monitor1 applies only to servers that run Windows Server 2012.
• Monitor all of the Failover Clustering data from Cluster1 by using Operations Manager.
• Configure and automatic email notification forthe affected user upon the creation of an incident
• Modify the existing SLOs so that the duration of an incident is calculated by using the hour the
incident is closed rather that resolved.
• Monitor the resource utilization of VMM virtual machines, including average usage and total or maximum
values for virtual machine processors, memory and disk space.
Relecloud identifies, several virtual machine settings, that must be modified in the original version of
ServiceTemplate1

###EndCaseStudy###

The file server monitored by operations manager on the perimeter network you install Operations Manager
managements packs on the Orchestrator server2
What should you do next on Server2?