Scenario “Incident management”
A test team is keeping logs of the incidents that they observe. They use a commonly-available
word processor to write the incident reports in individual files, which are held in shared storage.
They track the incidents, along with some incident details, in a spreadsheet.
You have now also been given the task to identify the key fields for logging the incident reports. So
far the following fields have been in use in the Excel sheet:
– Incident description
– Date
– Author
– Version of the software under test
Which of the following would you recommend as the most important field to add?
A.
Priority
B.
Incident identification
C.
Developer assigned to the fix
D.
Date to be fixed
Explanation: