Sam is a new manager at a retail store. He has been informed that the company has had a continual problem of users installing unapproved software. Which of the following is the first item that Sam should have developed and implanted?

A.
Technical controls that do not allow unapproved software installation

B.
Deactivation of JavaScript on each workstation

C.
Acceptable use policy

D.
Deactivation of ActiveX controls on each workstation

Explanation:
Companies should have an acceptable use policy, which indicates what
software users can install and informs users that the environment will be surveyed
from time to time to verify compliance. Technical controls should be emplaced to
prevent unauthorized users from being able to install unauthorized software in the
environment.