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Which of the following reports should an IS auditor use…

Which of the following reports should an IS auditor use to check compliance with a service level agreement’s
(SLA) requirement for uptime?

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A.
Utilization reports

B.
Hardware error reports

C.
System logs

D.
Availability reports

Explanation:
IS inactivity, such as downtime, is addressed by availability reports. These reports provide the time periods
during which the computer was available for utilization by users or other processes. Utilization reports
document the use of computer equipment, and can be used by management to predict how/where/when
resources are required. Hardware error reports provide information to aid in detecting hardware failures and
initiating corrective action. System logs are a recording of the system’s activities.


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