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Which of the following is the MOST important function t…

Which of the following is the MOST important function to be performed by IS management when a service has
been outsourced?

PrepAway - Latest Free Exam Questions & Answers

A.
Ensuring that invoices are paid to the provider

B.
Participating in systems design with the provider

C.
Renegotiating the provider’s fees

D.
Monitoring the outsourcing provider’s performance

Explanation:
In an outsourcing environment, the company is dependent on the performance of the service provider.
Therefore, it is critical the outsourcing provider’s performance be monitored to ensure that services are
delivered to the company as required. Payment of invoices is a finance function, which would be completed per
contractual requirements. Participating in systems design is a byproduct of monitoring the outsourcing
provider’s performance, while renegotiating fees is usually a one-time activity.


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