What is the MOST appropriate change management procedure for the handling of emergency program changes?
A.
Formal documentation does not need to be completed before the change
B.
Business management approval must be obtained prior to change
C.
Documentation is completed with approval soon after the change
D.
All changes must follow the same process
Explanation:
Even in the case of an emergency change, all change management procedure steps should be completed as in the case of normal changes. The difference lies in the timing of certain events. With an emergency change, it is permissible to obtain certain approvals and other documentation on “the morning after” once the emergency has been satisfactorily resolved. Obtaining business approval prior to the change is ideal but not always possible.
Correct answer is C
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Why not B?
Answer (C) sounds to me like; proceed with the Emergency change although failed to get an approval from higher management, How if the E-Change failed? how to justify that to Business / Management?
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