The GREATEST benefit in implementing an expert system is the:
A.
capturing of the knowledge and experience of individuals in an organization.
B.
sharing of knowledge in a central repository.
C.
enhancement of personnel productivity and performance.
D.
reduction of employee turnover in key departments.
Explanation:
The basis for an expert system is the capture and recording of the knowledge and experience of individuals in an organization. Coding and entering the knowledge in a central repository, shareable within the enterprise, is a means of facilitating the expert system. Enhancing personnel productivity and performance is a benefit; however, it is not as important as capturing the knowledge and experience. Employee turnover is not necessarily affected by an expert system.
A
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Correct answer is A
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However C seems to me the benefit whereas A is the mean that coveys the benefit. A does not seem a actual benefit without C.
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Expert systems knowledge base is not limited to the experience and knowledge of people in an organisation it can be and most of time is not limited to the knowledge and experience of a single organisation so the answer is not correct
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