PrepAway - Latest Free Exam Questions & Answers

Which of the following reports should an IS auditor use to check compliance with a service level agreements (S

Which of the following reports should an IS auditor use to check compliance with a service level agreements (SLA) requirement for uptime?

A. Utilization reports

B. Hardware error reports

C. System logs

D. Availability reports

Explanation:

IS inactivity, such as downtime, is addressed by availability reports. These reports provide the time periods during which the computer was available for utilization by users or other processes. Utilization reports document the use of computer equipment, and can be used by management to predict how/where/when resources are required. Hardware error reports provide information to aid in detecting hardware failures and initiating corrective action. System logs are a recording of the systems activities.


Leave a Reply