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Category: Avaya 6210

Exam Avaya 6210: Avaya Aura® Contact Center Implementation Exam

After changing the value, which CCMS service must be restarted so that the new value can take effect?

You have increased the multicast time to live value on the Contact Center Manager Server (CCMS). After changing the value, which CCMS service must be restarted so that the new value can take effect? A. CCMS SDP_Service, the Statistical Data Propagator Service B. CCMS RSM_Service, the Real-Time Statistical Manager Service C. CCMS RDC_Service, the Real-Time […]

Database shadowing does not work if the difference in time between the active and the standby server database

For Avaya Aura Contact Center (AACC) High Availability (HA), you must backup the active server database, restore it onto the standby server and enable shadowing. Database shadowing does not work if the difference in time between the active and the standby server database is greater than how many hours? A. 72 Hours B. 48 Hours […]

From the Contact Center Database Maintenance utility, which two menu options are used to perform the backup?

After you complete the Avaya Aura® Contact Center (AACC) installation, you should perform a backup. From the Contact Center Database Maintenance utility, which two menu options are used to perform the backup? A. Select Location and Immediate Backup B. Map Drive and Immediate Backup C. Backup Drive and Immediate Backup D. Backup Location and Immediate […]

After configuring the hostname and port for Web Based Statistics, where do you enable the Web Based Statistics

Avaya Agent Desktop (AAD) is installed on the agent PCs, and the customer wants you to enable the licensed Web Based Statistics feature. After configuring the hostname and port for Web Based Statistics, where do you enable the Web Based Statistics feature? A. From CCMA > Launchpad > Multimedia > Agent Desktop Configuration > General […]

In which default location should the engineer look to determine the success of the backup?

A systems engineer has just completed a database maintenance backup. The engineer would like to verify the success of the backup. In which default location should the engineer look to determine the success of the backup? A. C:\Contact Center\Logs\Common Components\DBMaintenance.log B. D:\Logs\Common Components\DBMaintenance.log C. D:\Avaya Aura\Contact Center\Logs\Common Components\CC_DBMaintenance.log D. D:\Avaya\Logs\Common Components\CC_DBMaintenance


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