Which one of the following provides the CORRECT list of processes within the service operation
stage of the service lifecycle?
A.
Event management, incident management, problem management, request fulfilment, and access
management
B.
Event management, incident management, change management, and access management
C.
Incident management, problem management, service desk, request fulfilment, and event
management
D.
Incident management, service desk, request fulfilment, access management, and event
management