What does the continual service improvement (CSI) approach enable a business to achieve?
A.
It keeps the communication going within the business
B.
It helps the business in making decisions on improvement initiatives
C.
It helps the stakeholders understand their customers
D.
It dictates the way the business interacts with external suppliers
Explanation:
https://www.cherwell.com/blog/7-steps-to-continual-service-improvement-csi-success