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Exam EX0-117: ITIL Foundation (Syllabus 2011) (updated February 15, 2013)

seenagapeFebruary 14, 2013 Leave a comment

Which of the following are sources of best practice?
1. Academic research
2. Internal experience
3. Industry practices

In EX0-117 (v.1)Exam EX0-117 (v.1) Continue reading

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