The operations department of a major hosting provider is under pressure to deliver services more quickly. They
have a large number of tools for managing IT technologies across the data center. Although investments in
virtualization and automation have been made, it still takes months to provision basic IT services to meet new
customer demands. Hence, the provider is considering offering cloud services.
What is a key focus area for driving higher operational efficiency and associated profits?
A.
Re-design and strengthen the architecture to ensure that the components within the data center are
modular and can be reused
B.
Deliver customer services derived from an approved set of standardized service templates, establish
change control to manage the life cycle of the templates
C.
Provide a custom capability for each customer based on analysis of the application architecture; use shared
services where possible
D.
Deliver custom services using automation tools, apply change control to the tools to minimize change;
develop reusable components to build environments
Explanation: