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Exam PW0-105: Certified Wireless Network Administrator

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what troubleshooting step should follow to isolate the problem?

Given:

You have been sent as a consultant to a customer site that is experiencing problems with some
2.4 GHz clients on their 802.11a/g network. After collecting information from the company about
the problem, your initial troubleshooting step is to find a client device experiencing performance
problems and observe its 802.11 frame exchanges in a protocol analyzer. The retransmission rate
for that client is 65% instead of the company’s baseline, which is 9%.
Based on this information, what troubleshooting step should follow to isolate the problem?


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