CompTIA Exam Questions

which of the following would be the BEST action to take?

After troubleshooting a problem on a customers computer, which of the following would be the BEST action to take?

A.
Tell the customer how the problem was solved.

B.
Document the steps that were followed to arrive at a solution.

C.
Do not share the information with anyone.

D.
Tell all co-workers how the problem was solved.