CompTIA Exam Questions

Which of the following steps should the technician take FIRST?

When making a copy through the ADF the output has a black streak from the lead edge to the trail
edge. Outputs from the flatbed portion are acceptable. Which of the following steps should the
technician take FIRST?

A.
Reinitialize the scanner unit.

B.
Clean the ADF optical path.

C.
Replace the complete scanner unit.

D.
Clean the white reference plate.