A client has a computer that is infected with several viruses and spyware. Which of the following
should the technician perform FIRST before spyware removal?
A.
Run Windows Update
B.
Disable system restore
C.
Run the chkdsk /r command
D.
Disable network cards
Explanation:
http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windowsvista/